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About our service department

Hutson's service department is committed to keeping customers up and running—no matter what size equipment they're working with. Our shops see everything from walk-behind mowers and chainsaws to large tractors and combines come through the door. We offer roles specializing in agriculture equipment, lawn and garden equipment, or a hybrid role that works on both.

Hutson's commitment to you

Hutson's technicians are some of the best in the industry. As such, Hutson wants to support you in furthering your career. New technicians can take advantage of Hutson’s Tool Support Program to assist in the purchase and maintenance of tools. We will also invest in your continued learning and development through John Deere University and training programs offered by STIHL, Honda and other shortlines we carry.

Here's what you can expect when becoming a Hutson technician:

  • $1,000/year Tool Allowance: Get $1,000 per year to add to your kit—plus, they're yours to keep!
  • Pay for Performance: Get compensated when you put forth the extra effort.
  • Employee Referral Bonus up to $4,000: Get rewarded if you refer someone that makes a great addition to our team.
  • Continuous Training: Stay up to date on the latest technology with training and certification programs.
  • Opportunities for Growth: Climb the ranks in your career as you gain experience.

Service career path

No prior experience? No problem! Jump start your career with the John Deere Ag Tech Program.

Level 1

0-3 years of experience

Entry level technician with limited or no prior experience.

  • Requires a combination of basic knowledge and manual skill typically acquired through training or apprenticeship.
  • Works under close supervision according to explicit instructions and established protocols and procedures.

View required classes and training ›

Level 2

3-5 years of experience

Intermediate level technician who has basic knowledge and prior experience.

  • Completes straightforward assignments according to instructions and established procedures with minimal supervision.
  • Adds knowledge, skills and proficiency in work area, and builds competence in the use of computers and technical equipment to complete assigned duties.
  • On path to achieve John Deere Silver Level Certification.

Must be an expert in diagnosing and repairing 3 of the types of equipment. Labor efficiency of 95% or higher will help determine expert level. Ranking determined by Location Manager & Regional Manager with Aftermarket VP approval.

View required classes and training ›

Level 3

5-8 years of experience

Senior level technician that is experienced, fully competent, works independently and receives minimal or no direction.

  • Has completed or on path to complete John Deere Silver Level Certification; typically beginning Gold Level training.
  • Identifies opportunities to improve quality or reliability and contributes to product, process or service improvements.
  • Studies, recommends and implements new technologies and methods.
  • Coaches and provides informal guidance to less-experienced staff, but is not a formal manager or supervisor.

Must be an expert in diagnosing and repairing 4 of the types of equipment. Labor efficiency of 95% or higher will help determine expert level. Ranking determined by Location Manager & Regional Manager with Aftermarket VP approval.

View required classes and training ›

Level 4

8+ years of experience

Specialist level technician who applies extensive skills, knowledge, and experience to specialized areas and complex tasks.

  • May lead project teams and provide training and guidance to less-experience technicians, but is not a formal manager or supervisor.
  • Works on the same tasks as other team members, but typically more advanced tasks are assigned.
  • Acquires knowledge of advanced technologies and methods.
  • Applies experience in specialized areas to research complex problems and make recommendations to achieve objectives.
  • Has completed or on path to complete John Deere Gold Level Certification.

Must be an expert in diagnosing and repairing 6 of the types of equipment. Labor efficiency of 95% or higher will help determine expert level. Ranking determined by Location Manager & Regional Manager with Aftermarket VP approval.

View required classes and training ›

Types of equipment
  • Compact Tractors
  • Utility Tractors
  • Row Crop Tractors
  • 4 Wheel Drive Tractors
  • Harvesting Equipment
  • Planting/Seeding Equipment
  • Sprayers/Dry Box
  • Hay Equipment
  • Compact Construction Equipment
  • AMS
  • Turf/Handheld Equipment

Required classes and training

Entry

Level 1

0-3 years of experience
Intermediate

Level 2

3-5 years of experience
Senior

Level 3

5-8 years of experience
Specialist

Level 4

8+ years of experience
Classes must be completed withinLevel 1 1 yearLevel 2 3-5 yearsLevel 3 5-8 yearsLevel 4 8-10 years
Electrical Core (4 web classes)Level 1Level 2Level 3Level 4
Hydraulic Core (4 web classes)Level 1Level 2Level 3Level 4
Service Advisor (1 web class)Level 1Level 2Level 3Level 4
Core Certification at John Deere Training Center (1 week program)Level 1Level 2Level 3Level 4
Silver Engine Core 1, 2 & 3 (7 web classes)Level 1Level 2Level 3Level 4
Silver Engine Drive Train Core (1 web class)Level 1Level 2Level 3Level 4
Silver Engine Drive Train Core (1 web class)Level 1Level 2Level 3Level 4
Silver Systems & Tools - 1 full option (2 web classes)Level 1Level 2Level 3Level 4
Silver Agronomic & Customer Information (1 web class)Level 1Level 2Level 3Level 4
Silver Independent Study Experience (1 independent study)Level 1Level 2Level 3Level 4
Gold Systems & Tools - 2 full options (up to 7 web classes or 2 instructor led classes)Level 1Level 2Level 3Level 4
Gold Selling & Marketing Skills (2 web instructor led classes)Level 1Level 2Level 3Level 4
Gold Agronomic & Customer Information (1 web class)Level 1Level 2Level 3Level 4
Gold Independent Study Experience (2 independent studies)Level 1Level 2Level 3Level 4

Leadership and advancement opportunities

More opportunities may become available as you advance in the service department. If you're a team builder and a leader, a Service Manager role or other leadership position may be your next step. You may also decide to become a road technician or transition into a Precision Ag role. The choice is yours!

Take the next step

Interested in working for Hutson? We hope you take some time to view our current career opportunities and apply! If you have any questions, reach out to our team at recruiting@hutsoninc.com.

John Deere Ag Tech Program

Get a head start in your career with the JD Ag Tech Program. It's a two-year associates degree being offered by top-notch schools like Vincennes University and Lake Land College. You'll learn about servicing, repairing, and rebuilding ag and turf equipment that keep Hutson customers going.

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