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Customer Account Manager-Small Ag and Turf

Full-Time South Lyon, Michigan

Job overview

The Hutson Customer Account Manager-Small Ag and Turf will be the interface between the company and the end-user in qualifying, equipment selection, document completion and follow-up of each sale. The successful Hutson Customer Account Manager-Small Ag and Turf will have a demonstrated ability to learn about equipment features, operation, incentive programs and finance options and convey this expertise clearly to our customer. The successful candidate must be able to follow company guidelines in regard to necessary document preparation and submittal accurately and in a timely manner. The Hutson Customer Account Manager-Small Ag and Turf is directly responsible for providing our customer the very best customer experience, in accordance with the Hutson tradition of continuous improvement.


  • Manages key customer account relationships to provide a differentiated customer experience.
  • Be able to discuss and demonstrate the represented equipment in a knowledgeable manner.
  • Understand and execute required actions to achieve company goals.
  • Read and understand programs and incentives.
  • Identify potential Hutson customers using available prospecting tools and Customer Resource Management (CRM) system.
  • Greet and build rapport with Hutson customers in a retail store or field environment.
  • Enter customer info into CRM system per company guidelines.
  • Ask qualifying questions to determine status as buyer/decision maker.
  • Assist Hutson customers in selecting the proper equipment through discussion or demonstration.
  • Complete necessary documentation for sale, financing and delivery.
  • Follow up with customer after the sale to assure satisfactory experience.
  • Provides value to key customer accounts by developing solutions that save time, reduce risk and increase profits.
  • Assist with preparation and execution of company events such as trade shows, fairs, field days etc. as required.
  • Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
  • Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
  • Participate in all business and/or department activities related to ensuring the customer experience is positive.


  • 5 or more years of equipment sales experience is required.
  • Bachelor’s degree in business, finance/accounting, or agriculture-related discipline or equivalent work experience.
  • Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
  • Business, financial and logistical management knowledge.
  • Effective listening skills will be essential when working with clients.
  • Knowledge of relevant agronomic practices and trends.
  • Knowledge of key customer account agronomic operations.
  • Ability to use software applications such as Microsoft Office and internet functions.
  • Excellent customer relationship skills with current and future decision makers.


  • Competitive wage paid bi-weekly
  • 401(k) plan with company match
  • Healthcare (medical, dental, vision)
  • Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
  • Company-paid short-term disability
  • Health Savings Account (HSA) with company match
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Paid holidays
  • Employee referral bonus
  • Employee discounts
  • Dependent Care Assistance Plan
  • Employee Assistance Program
  • Wellness Program
  • On-the-job training & skills development


Requisition ID #2466 posted January 24, 2023

About Hutson, Inc.

Hutson has seen plenty of changes since its founding back in 1928, but one thing still remains the same: our commitment to our customers and employees. From our very first location in Mayfield, KY to our 31 locations in Kentucky, Tennessee, Indiana, and Michigan, we have focused on meeting the needs of our customers and co-workers through integrity and innovation.

Ultimately companies are really about their people; committed, talented, passionate people, who want to be challenged, who want to do something meaningful, realize their full potential, make a positive impact in their communities, and have fun doing it. That’s exactly what Hutson Inc is about. Our people are passionate individuals who get involved and make a difference in the lives of our customers and our communities every day. We stand for putting our customers first, treating people with respect, and thinking creatively to solve problems and we are excited to welcome you to our team.

Learn more about Hutson
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Customer Account Manager-Small Ag and Turf
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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Hutson Inc. will be based on merit, qualifications, and abilities. Hutson Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, pregnancy, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, retaliation or status as a covered veteran in accordance with applicable federal, state and local laws. Hutson Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Hutson Inc. will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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