This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise and invoice based on company guidelines.
Assist in keeping parts department clean and professional.
Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines.
Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.
Take a proactive approach to inventory control by assisting and or reporting discrepancies.
Ensure internal and external customers receive the correct parts in a timely manner.
Proactively study and stay current on industry and product information.
Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
Perform all other duties as assigned by management in a professional and efficient manner.
Participate in team UNITY meetings to promote unity and foster teamwork between departments.
Must attend periodic meetings with senior leadership to obtain direction and guidance on company goals.
Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
Participate in all business and/or department activities related to ensuring the customer experience is positive.
At least 3 years of retail sales experience is preferred.
High School Diploma or GED equivalent is required.
Parts training or industry experience is preferred.
Understanding of mechanical and technical terms.
Knowledge of parts operating systems preferred.
Ability to work with various computer software packages, including Microsoft Word, Outlook and Excel.
Strong organizational skills.
Interpersonal skills are needed when dealing with customers and co-workers.
Should be service oriented and always be willing to assist the customer.
Strong leadership skills are required to offer direction or opinions when needed.
Competitive wage paid bi-weekly
401(k) plan with company match
Healthcare (medical, dental, vision)
Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
Company-paid short-term disability
Health Savings Account (HSA) with company match
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Employee referral bonus
Dependent Care Assistance Plan
Employee Assistance Program
On-the-job training & skills development
Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects.
Requisition ID #2458 posted January 19, 2023
About Hutson, Inc.
Hutson has seen plenty of changes since its founding back in 1928, but one thing still remains the same: our commitment to our customers and employees. From our very first location in Mayfield, KY to our 31 locations in Kentucky, Tennessee, Indiana, and Michigan, we have focused on meeting the needs of our customers and co-workers through integrity and innovation.
Ultimately companies are really about their people; committed, talented, passionate people, who want to be challenged, who want to do something meaningful, realize their full potential, make a positive impact in their communities, and have fun doing it. That’s exactly what Hutson Inc is about. Our people are passionate individuals who get involved and make a difference in the lives of our customers and our communities every day. We stand for putting our customers first, treating people with respect, and thinking creatively to solve problems and we are excited to welcome you to our team.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Hutson Inc. will be based on merit, qualifications, and abilities. Hutson Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, pregnancy, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, retaliation or status as a covered veteran in accordance with applicable federal, state and local laws. Hutson Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Hutson Inc. will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.