Hutson, Inc. Partners with Bolt On Technology Text Messaging Platform
Hutson, Inc. is proud to announce a partnership with Bolt On Technology. Hutson is continuously seeking ways to enhance the customer experience and Bolt On Technology is a leading example of this level of commitment. Bolt On Technology is a text platform which allows Service Managers to efficiently communicate with customers through texting. Customers are on the go and busy, often looking for quick, effective means of communication; Bolt On provides this advantage.
Bolt On allows Hutson to communicate via text about:
appointment reminders
status updates
approval for recommended service
invoicing and payment options
follow up questions and answers
warranty reminders
drop off and pick up instructions
Hutson, Inc has launched Bolt On at the Evansville, Indiana dealership with plans to expand to other locations over the next few weeks.
“In today’s world which depends heavily on technology, convenience in every aspect of our lives is of utmost importance. At Hutson, we strive to offer the best possible Dealership Experience for our customers and focus on every aspect of the customer journey to ensure their interactions with our team are seamless. Offering this technology not only creates a seamless transaction but also increases our speed of communications with our customers; I’m very excited about what the future holds for this partnership.” – Josh Waggener President/CEO, Hutson, Inc.
About Bolt On Technology
Bolt On’s software is used every day by over 8,000 shops and dealerships across North America. Founded in 2008 with software tools to help automotive and equipment service shops communicate with their customers in new ways. Bolt On went on to develop world-class workflow software, leading to the world’s most comprehensive software package for the auto and equipment industry.
“We are thrilled to be partnering with Hutson, one of the largest John Deere Dealerships in North America. Bolt On and Hutson both share the desire to bring thorough and timely communications to their customer basis. Together, we’ll give the agriculture and turf spaces access to a first-class customer experience via best-in-class technology.” - Lauren Marzella VP of Sales and Business Development, Bolt On Technology
About Hutson, Inc.
Hutson, Inc. began in 1928 as a seed and fertilizer store in Murray, KY. Decades later Hutson operates as one of the largest John Deere Dealerships in North America. Hutson, Inc. is now comprised of over 700 team members proud to sell and service a wide range of John Deere equipment including products specialized for agriculture, turf, light construction, commercial, and lawn and garden applications. Hutson remains committed to growing and evolving to meet the needs of customers.
Customers can stay tuned to Hutson media platforms for additional information about Bolt On Technology and the benefit it provides. To learn more about Bolt On, please visit https://www.boltontechnology.com or contact Lauren Marzella, VP of Sales and Business Development at lauren.marzella@unotifi.com with questions.
